FREQUENTLY ASKED QUESTIONS

This section has been provided to answer some of your doubts. The questions below have all been posed by other clients. Click on the arrow next to the question to see our response.
  • General Answer

  • I have used Nightbra one day and notice that it leaves marks.

    • The Nightbra is a new product made with thick and strong fabrics to ensure durability and that the anti-wrinkle and posture correction function works properly. You will need a period of adjustment, both yourself and the Nightbra. This is also the case with other clothing such as jeans, which may seem tight at first but later adapt to your body.   With regard to the marks, they are pressure marks that are not harmful. To adapt more quickly, we recommend to you to begin using it when you are watching TV, resting at home, etc.  Before putting on it, stretch it in all directions. You will see how elastic it is and how stretches. You must position the stitching in your clavicle and pull the Nightbra downwards and fit it well under the breasts.
  • Besides preventing wrinkles, does it also keep the breast firm?

    • Nightbra supports the breast firmly in spite of not having cups.  Nightbra, by keeping your back straight, makes the shoulders operate as a bra, exercising the pectoral muscles, the real "support" for the breasts. Continued used of the Nightbra will keep the breast in its place.
  • I´m very young and I have a fallen bust. My doctor has recommended I sleep with a bra.

    • We recommend you do not sleep with a conventional bra, and less if it has hoop. The bust must remain free at night, since it needs to rest from the pressure of a daytime bra. You must allow the lymphatic drainage.  The Nightbra, by correcting the position of the back, makes your pectoral muscles act as a bra, since you "pull" the shoulders backward and raises the bust.  If you use daily, under your "normal" bra you will see you are improving.
  • Does using the Nightbra worsen the existing wrinkles or marks?

    • No. There is no problem or incompatibility.
  • I´m two months pregnant. Can I use the Nightbra and what clothing is most suitable?

    • The Nightbra is designed to reduce and prevent the appearance of neckline wrinkles while sleeping or relaxing. It also relaxes the back.  In addition, there are people who wear it during the day while also wearing a conventional bra. For mothers who breast-feed, they wear the Nightbra with the special pregnancy bra.  We recommend the Nightbra to pregnant women, especially when the pregnancy is more advanced because it will help you to support and keep your back straight.  Certainly you can use the Nightbra, but you must bear in mind that the size depends on the lower contour breast and yours will change. Your size will not be the same in a few months.
  • Can I apply a night cream to my neckline and wear the bra? Are they incompatible?

    • There is no incompatibility. The NightBra can be combined perfectly with cream.
  • I have a fallen bust and wrinkles. Will Nightbra help me?

    • Nightbra acts on the wrinkles of the neckline, in the central part, between the breasts.   The Nightbra, by correcting posture, will raise the breast with continued use as it "pulls" the back backward and raises the breast by exercising muscles.
  • I have the breast separated and they move to the sides, Will my problem be accentuated?

    • The Nightbra, by correcting posture, will raise the breast with continued use as it "pulls" the back backward and raises the breast by exercising muscles.   On the other hand, the absence of cups is due to the act that you should never sleep with a conventional bra as it does not allow lymphatic drainage, promotes cellulite, etc. When you are in bed, gravity continues to act on the breast. The only thing a day bra does is support the breast, never placing it in position. It is more the feeling it gives you than real position.
  • Doubts about size and models

  • I want to order a Nightbra, but what style should I choose?

    • All models of the Nightbra have the same effect. The only difference is the elasticity, that is, cotton models are less elastic and therefore seem tighter than the rest.  If you want, you can begin with the Noche model, in any color, and then change to the cotton model. If you usually sleep without clothes, use the NightBra gradually, or when you watch TV or resting at home… and increase the hours of use. As with anything, it is a question of habit.   Finally, even though you don't have wrinkles, the Nightbra prevents their appearance and can help relax your back.
  • It is the first time that I have used Nightbra. Which is tighter?

    • Cotton is less elastic and will seem tighter. If you usually sleep without clothes we recommend any style except the Estrella or Topos.
  • How to choose the right size?

    • To know your size, enter our SHOP section and click on the "Size Chart" option on the left. A table will appear to choose your size.   In case of doubt, we recommend you send an e-mail with the following information: weight, height, contour under breast. You will find a form in the SHOP section under the title "Ask for Advice".
  • Is there a correlation between the sizes of the Nightbra and a conventional bra?

    • The size of a conventional bra does not necessarily correspond to the Nightbra.  To know your size, go to the SHOP section and click "Size Chart" option. There you will find measuring instructions (contour under chest). In the case of doubt, click on "Advice me"
  • Why is it necessary to include my height to request the bra?

    • The Nightbra has fixed straps and their lengths depend on your height, that is why it needs to be known at the moment of fabrication.  The Nightbra does not follow a standard pattern valid to all women, instead it is designed exclusively for you, with the information that you provide.
  • Back Pains

  • Are all the Nightbra models recommended for back pains?

    • All Nightbra models have this double effect: avoiding cleavage wrinkles and providing a relaxing effect on the back.   You can see how to obtain this effect by visiting the "How it Works" Area, choosing the tab "Against Back Pains". Press here to watch it.
  • Are there any medical evidences which demonstrate the effectiveness of Nightbra against back pains?

    • Diverse studies made to different patients during many years by Dr.Elisa Fernández, medical specialist in Gynaecology and Pathological Anatomy, have proved that by using Nightbra regularly during the day, the aches and pains in the dorsal area of the back get strongly reduced.
  • How does Nightbra work on the back?

    • Thanks to the design made by Dr.Elisa Fernández, the Nightbra distributes the tensions throughout the shoulders, relieving the efforts and relaxing the back.   That is to say, the function of the Nightbra is a tensor one: it forces us to maintain our back straight and it also makes us aware of the correct position that must be adopted. This effect is especially beneficial in our daily life, because we will avoid inadequate postures when sitting, bending, working in front of a computer or standing, which is necessary in certain jobs. With the usual use of the bra, you will achieve a great relief on your back.
  • When can I use Nightbra to help my back?

    • Nightbra se puede utilizar en las mujeres una vez terminada su fase de crecimiento, y ya que hoy día predomina el sedentarismo, el uso excesivo del ordenador, muchas horas de TV y estudio y malas posturas, será un elemento muy efectivo para evitar los dolores de espalda, no olvidando su efecto estético, ya que evita y corrige las arrugas del escote.   It is recommended its daily use for:
      - any back disease
      - postpartum
      - after a breast augmentation or reduction.   To do so, you have to use your Nightbra over your usual bra.   We also remind you its use during the night if wrinkles begin to appear in your cleavage. See anti-wrinkles effect.
  • Which of all Nightbra models is the most effective for the back?

    • All our models exert pressure over the back, so all of them are effective not only for the back, but also for cleavage wrinkles. If you have any doubt about which model can suit you best, consult us (Press Here).
  • Effects Aloe Vera

  • Why AloeBra is pink if it is made of aloe vera weave, which is green?

    • At the laboratory, the active ingredient (aloe vera) is microencapsulated and with these microcapsules, the filaments which will weave the product are formed. The dyes (there is a wide range of colours) are directly added to the nylon polymer (the filaments) during the spinning process and by doing this, the colour is spread homogeneously and it will remain with no change during the useful life of the product. For this reason, it is possible to offer products which have been weaved with Nylon microfiber, in different colours, without losing any of the benefits that pure Aloe Vera offers.
  • Is AloeBra indicated as well for back pains?

    • All Nightbra models have a double effect to prevent cleavage wrinkles and also to relax the back, bringing relief to its soreness. Moreover, in the case of the AloeBra model there is a new benefit, that is, the continuous moisturising of the skin.
  • Can I use the AloeBra model for daily life?

    • You can use the AloeBra model in the same way you would use any other model of our collection.   We recommend its use during the day for:
      - any back disease
      - postpartum
      - after a breast augmentation or reduction.   To do so, you have to use your Nightbra over your usual bra.   Use any Nightbra model (AloeBra inclusive) during the night:
      - if wrinkles begin to appear on your cleavage. See anti-wrinkles effect.
  • Which is the useful life of the AloeBra model?

    • The useful life of the AloeBra model, as well as in the other models, depends on how well you maintain it and also on the use frequency.   Due to aftersale analysis, we have learnt that in general our clients use our models an average of 5 times per week, and they washed it every 10 days. That is why we think that the useful life of the Aloe Vera effect will last at least, 2 years.   In any case, even when the moisturising effect comes to an end, you can continue using the bra for a longer time, since its ant-wrinkle effect as well as its effect against back pains, still remain. See anti-wrinkles effect.
  • Is there any other bra with these features?

    • There is no other anti-wrinkle bra with this technology; you can only find it in Nightbra.
  • Are there any skin contraindications?

    • It has been proved that Aloe Vera has regenerative, nutritive and moisturising properties for the skin. It’s a purifier with very powerful anti-inflammatory, soothing, healing and anti-irritating properties, and there is no registration of skin reactions.   The Aloe Vera allows the skin to retain optimal levels of elasticity and hydration. It is the perfect complement to moisturise your skin. Use it and you will feel better.
  • Safety in purchasing

  • What is a Secure Server?

    • In "normal" Internet sites, when you request information clicking on a link, you communicate with the corresponding server. This communication is "clean", the information is sent as it is seen. Someone can "short circuit" this communication and see this information.  However in Secure Server, this information is handled before sending. Your browser and the server communicate and agree to a communication code and the page is sent encrypted. If someone tries to “short circuit” this communication it cannot be deciphered.   That is why it is called a Secure Server.
  • Does Nightbra use a Secure Server?

    • Yes. You can verify this clicking to the lower right corner of your screen where a certificate will appear, issued by THAWTE, one of the largest internet security certifiers.  The web page will also begin with httpS: // www.nightbra.com/.... (it will be in yellow for Firefox users) when making your order, and that a closed lock appears at the top or bottom of your screen (depending on the version of your navegator), assuring you that you are in a Secure Server.
  • Is Paypal a secure payment method?.

    • Currently Paypal is the most extensive method of payment, fast and with the most security that exists in making payments by internet.   It’s not necessary to be registered in Paypal to make a payment and it allows you to use the main credit and/or debit cards. However, if you are registered, the payment is a lot simpler, there is no need to include your information, only identify yourself.
  • What is Google Checkout?.

    • Google CheckOut is Paypal’s competition created by Google. Just like its competitor, it’s completely secure and it allows you to pay with credit cards or by identifying yourself with your google account.   With the intention to give our clients a wider variety of options, we offer both of these as a means of payment.
  • I have bought in shops that did not have secure server and they haven't given me problems.

    • You have been lucky.   Only purchases made through a Secure Server are authenticated by large Certification companies (Comodo, VeriSign, Thawte ...). They ensure that your purchases are trouble free, secure and private.   A Secure Server is currently the only one that gives you the maximum security on the Internet and ensures trustworthy connections on-line.
  • I have bought a Nightbra and I don´t like it or it doesn’t fit. What do I do?

    • No problem. You can return it.  If for any reason you decide that you want to return it, contact us by e-mail or telephone and we will give you return instructions and reimburse your money or replace the style with another one of your choice.
  • Who makes the Nightbra? When did the company begin?

    • Nighbra was registered as a trademark in 2000 by Dr. Elisa Fernández Fernández, a medical specialist with 30 years of experience in Gynaecology and Pathological Anatomy, in Tenerife, Canary Islands, Spain.  Her company is MÉNDEZ CHAÍN SL, specializing in anatomical medicine and woman’s health, registered with the College of Physicians in Tenerife and supported both by the Tenerife “Isla Moda” Fashion Association and by the Technological Institute of the Canary Islands. Our company is certified according to the ISO 9001.2008 norm by SGS.   The thousands of satisfied clients already using the Nightbra are a guarantee of safety and trust.

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